ICP Smart Services is an integrated online platform that streamlines access to various identity and citizenship-related services for people in the UAE. This includes visa services, passports, Emirates ID, residency, and more. The portal is designed to be a one-stop destination for inquiries and transactions related to UAE visas, UAE permits, fee payments, fines, and updating personal information.
The platform caters to different groups, offering specific services for each:
- UAE Residents: Residents can utilize the Federal Authority for Identity and Citizenship’s services, including those for visas, residency, and Emirates IDs, for themselves and those they sponsor. Learn more about UAE Residence Visa.
- Tourists and visitors: Visitors to the UAE can apply for entry visas by category and manage their visas post-issuance.
- Citizens: Local citizens can access passport issuance, family book procedures, and Emirates ID services. Additionally, they can manage services for individuals they sponsor.
- GCC Residents: Residents of GCC countries can apply for entry visas to the UAE and handle post-issuance visa procedures.
This comprehensive system ensures that all groups, from local citizens to international visitors, have easy access to services related to their stay and identity in the UAE.
What Services Does ICP Offer for Emirates ID and Residency Permits?
ICP facilitates the issuance of Emirates IDs and residency permits through an efficient online process. Individuals can efficiently complete this process using the ICP website or the ICP Smart App. Here are the steps to obtain your Emirates ID and residency permit:
- Access the ICP portal or launch the ICP Mobile App.
- Register for a UAE Pass account using your email address.
- Provide your UAE phone number.
- Collect all necessary documents.
- Select the “Residence Permit & Emirates ID Issuance Service.”
- Complete and update the application with the required information.
- Proceed with the payment.
You will receive your Emirates ID via a certified delivery service. This ID is an alternative to your passport’s residence visa stamp.
ICP Emirates ID Information Modification
The UAE government mandates that all residents and citizens must inform the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) about any modifications or updates to the information on their Emirates ID cards. This notification should occur within 30 days of any change. The requirement covers Emirates ID cards held by both nationals and expatriate residents. Both can easily modify or update details on their valid Emirates ID cards through the ICP website or its smart application. This process does not require the submission of any additional documents.
The ICP specifies that updates to the Emirates ID are necessary in cases such as marriage, particularly for changes in the wife’s last name, including adopting a maiden name. Even if there are no changes, ensuring that the ID card information matches the population registry is essential.
ICP Smart Services Visa Status and Validity Inquiry
For individuals with residence visas from Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, Sharjah, or Umm Al Quwain, ICP Smart Services offers a facility to check visa status and validity to ensure you are not a victim of fraud. Here’s how to do it:
- Visit the ICP Smart Services portal.
- Select “File Validity”
- Input your passport number and the expiration date of your passport.
- Specify your nationality.
- Verify the captcha and click on the search button.
After submitting the correct information, you will immediately see your visa details, including its expiration date.
ICP Smart Services Golden Visa Application Process
Individuals interested in obtaining the long-term UAE Golden Visa can easily apply online via the ICP smart services platform. The application process is user-friendly and involves submitting essential documents and a readiness to relocate to the UAE for their business venture. Here’s what you need to do:
- Download the ICP Mobile app or access their website.
- Navigate to “Public Services.”
- Select “Nomination Application for Golden Service.”
- Complete the form with all required details and information.
Don’t forget to check your eligibility for a Dubai Golden Visa.
ICP Smart Services Visa Extensions
The UAE now permits tourists to extend visit visas from within the country, eliminating the need to leave. Travelers can extend their stay for up to 60 days. However, failing to extend the visit visa in line with the UAE government’s regulations will result in overstay fines.
Per the ICP government website, the sole requirement for extending a UAE visit visa is a passport copy, which must be valid for at least six months.
You can use the ICP Mobile app or the ICP website to extend your visa and avoid penalties. Here’s how to do it:
- Go to the ICP website and choose “Extension of Current Visa.”
- Enter the necessary details.
- Pay the applicable fee, which varies based on the extension period
Your visa will then be processed for an extension.
ICP Support
For inquiries related to complaints, customer service, visa issuance, types, validity, or any other concerns, you can directly contact the ICP. Contact them via their toll-free number, 600522222, or email them at contactus@icp.gov.ae
Additionally, the ICP has established several customer happiness centers across the UAE, which you can visit to access a broad range of services.
